Slowness on API and dashboard

Incident Report for Premonition

Resolved

We've seen performance return to expected levels, and we're monitoring for any further issues.

Posted Jul 11, 2023 - 11:54 AEST

Monitoring

We've implemented a mitigation, and our monitoring suggests that performance is beginning to return to normal. We'll continue to monitor closely and provide updates here as more information is available.

Posted Jul 11, 2023 - 11:38 AEST

Identified

We've identified what we believe is the cause of the issue, and we're taking action to mitigate. We'll provide more information here as it is available.

Posted Jul 11, 2023 - 10:45 AEST

Investigating

Our monitoring is indicating some slowness on the NowGo Dashboard and API. We're investigating the cause and will provide updates here as we know more.

Posted Jul 11, 2023 - 10:34 AEST

This incident affected: NowGo (NowGo Dashboard, NowGo API).