High latencies on API and dashboard

Incident Report for Premonition

Resolved

We've addressed the cause of this morning's latency spike, and we don't expect to see the same issue occur again. If any further issues do occur, please contact support.

Posted Nov 28, 2023 - 14:28 AEDT

Monitoring

We've seen latencies return to normal levels. We'll continue to investigate the root cause and provide updates here when they are available.

Posted Nov 28, 2023 - 11:21 AEDT

Investigating

Our monitoring is showing increased latencies on the API and dashboard. We've currently investigating the cause and will provide more information soon.

Posted Nov 28, 2023 - 11:16 AEDT

This incident affected: NowGo (NowGo Dashboard, NowGo API).