Degraded performance on NowGo API and dashboard

Incident Report for Premonition

Resolved

After a thorough investigation, we've identified and resolved the root cause of this issue. As always, we'll closely monitor performance to ensure that the system is operating as expected.

Posted Nov 18, 2022 - 22:24 AEDT

Monitoring

We've seen performance on the dashboard and API return to normal. We're continuing to investigate the underlying cause, and we'll continue to keep you updated here.

Posted Nov 16, 2022 - 11:56 AEDT

Investigating

We're currently seeing degraded performance on the NowGo API and dashboard. We're investigating urgently and will provide more information here.

Posted Nov 16, 2022 - 11:51 AEDT

This incident affected: NowGo (NowGo Dashboard, NowGo API).